Fire-Rescue Systems
Our family of Xpert Fire systems provides your department with:
- complete Call-Handling and Dispatch capabilities for both emergency and non-emergency calls
- powerful, easy-to-use Incident Management tools, with un-matched Critical Event Response Management functions
- a full-featured Reporting module
- a comprehensive suite of Personnel Management utilities, including Career History tools, Training Records, Skills Tracking and our Duty Roster Manager system
- a complete collection of programs for Equipment Management, with Preventative Maintenance utilities, location and Usage Tracking, as well as Repair Records
- an extensive set of Pre-Incident Planning tools, with built-in databases of Hazardous Materials, and utilities for tracking Site Details, Owners and Occupants, Contact Records, Aliases, Licenses and more
- a sophisticated Fire Prevention system, with built-in Fire Codes and Building Codes, as well as a full set of Public Education tools
CriSys Limited's Xpert systems give your Communications Center powerful, easy-to-use call-handling capabilities
- fully integrated, on-screen telephone controls - handle emergency and non-emergency calls entirely by mouse
- automatic interfaces to landline and wireless E9-1-1 systems, TDD callers, automatic alarms systems and more
- complete radio console capabilities - conduct radio dispatch and updates entirely by mouse
- fully integrated digital audio logging - telephone and radio recordings are linked directly to incident records
- fully integrated mapping, with live, automatic display of caller locations and unit positions (with available GPS/AVL)
- automatic location matching on E9-1-1 ANI/ALI data; available manual searching by address, intersection, place name, person, business or alias for any of these
- automatic display of location floorplans, photographs, diagrams, etc.
- simple, mouse-driven handling of calls for service and selection of incident type
- sophisticated, rule-driven proposal of units to respond - simple, mouse-driven controls to accept or override system recommendation
- automated notification of responding units, with optional automated voice dispatch
CriSys Limited's Xpert systems give your dispatchers powerful, easy-to-use tools to quickly and efficiently manage multiple units responding to multiple incidents:
- point-and-click controls to update the status of single or multiple units in a single step
- one-click controls to display location information, automatic display of floorplans, photographs, structural details, diagrams, etc.
- update incident location by mouse; available manual relocation by address, intersection, place name, person, business or alias for any of these
- point-and-click controls to capture significant incident milestones
- mouse-based controls to notify other agencies and auxiliary services
- available Critical Event Response Management tools for escalating situations
Critical Event Response Management
When an incident escalates, CriSys Limited's Xpert systems are ready with a suite of tools to smoothly transition from agency-centric Command and Control to Emergency Operations Center (EOC) functions:
- activation of special "Critical Event Response Plan" (which may or may not involve declaration of a State of Emergency)
- pre-defined checklists of tasks/objectives for all involved agencies and groups
- activation of community-based Disaster Resources (buses, shelters, food and water supplies, etc) with detailed resource usage tracking
- activation of special "all hazard, multi-agency" displays to coordinate responses by outside agencies
- support for connection of approved remote agencies through CriSys Secure Remote Access protocols
- easy-to-use GUI allows remote agencies to quickly, easily indicate their actions and progress towards accomplishing their goals
- built-in high-efficiency Mass Notification system can use 2 to 96 telephone lines to deliver recorded or synthesized voice messages, e-mails and/or SMS text messages to thousands of persons in minutes
All Xpert systems are delivered with our Xpert Reports module, which provides simple, point-and-click selection of query parameters, and fast, professional output.
Xpert systems also support the use of third-party reporting tools, such as Crystal Reports™ or ESRI's map-based query tools.
All of CriSys Limited's Xpert systems offer a full suite of tools to schedule, track and manage your personnel resources:
- comprehensive employee data, personal information, contact data
- medical data, insurance numbers, doctors' name and numbers
- detailed training records, skills inventory, certificates and licenses tracking
- vacation, lieu and sick entitlements, department-defined entitlements
- complete career history, multiple seniority dates
- uniform sizes, uniform and gear issued records
Xpert systems also include our Duty Roster module:
- department-defined duty rotation schedules for multiple crews in multiple platoons or multiple divisions:
- live status displays who is on duty, where and in what position, who is off sick or on vacation, lieu or other non-attendance status:
- dynamic displays show where additional personnel are required to maintain minimal staffing levels:
- automated Call-In module calls off-duty staff in department-defined order to request attendance using recorded or synthesized voice messages, with Interactive response and call recording:
- point-and-click tools to manage swaps, trades, cover fors, overtime, transfers and special duty records
Equipment and Consumable Supplies Management
All of CriSys Limited's Xpert systems offer a complete set of utilities to track and manage your equipment resources and consumable supplies:
- complete asset management data, including acquisition (including purchase order), in-service date and scheduled replacement date
- tracking of multiple warranties
- designated and current location, as well as complete inventory of all other equipment stored with or on the item
- unlimited maintenance needs, as well as detailed records of preventative maintenance done and any repair work done
- license and certificate tracking
- detailed usage records, with links to all incidents the equipment was used at
Xpert systems give your department a complete set of tools for tracking location-based information:
- detailed address records, including units, apartments and sub-addresses (such as campuses, industrial malls, etc)
- detailed non-address locations; intersections, map points, etc
- unlimited Owners and Occupants for any location, where each owner can be a Person or a Business
- unlimited Contact records for each Person or Business, supporting voice & fax telephone numbers, e-mail addresses and SMS text messaging
- included Xpert Loader software keeps addresses, Owners, Occupants, Person, Business and Contact records synchronized with multiple external sources without requiring 24/7 on-line connections (and without downtime due to maintenance on host systems)
- detailed records of department-defined hazards and/or dangerous conditions associated with the location (built-in database of more than 3,600 hazardous materials, and on-line HTML version of the North American Emergency Response Guide)
- integrated Response Plans and Disaster Resources
- detailed Call History for every location
- detailed Response Records for every location
Fire Prevention & Public Education
Our family of Xpert Fire systems provide your department with a full set of tools to conduct Fire Code compliance inspections and Public Education programs:
- multi-level Fire Inspection tools support anything from simple "fire safety checklists" to detailed Fire Code compliance
- unified inspection records track all inspections by date, type, location, inspector and result
- unique letter-generation tool semi-automatically composes detailed Notice of Violation letters, complete with detailed descriptions of deficiencies and citations of the section of the Fire Code and/or local by-laws that they contravene
- support for a wide variety of hand-held devices
Research collaboration will develop better disaster response management software
