Welcome!

We are CriSys Limited, and for more than 35 years we have been providing powerful, reliable 24/7 emergency response systems that are affordable for communities of all sizes.


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Complete, Comprehensive Emergency and Urgent Communications Management

Reliable, resilient 3-1-1 and 9-1-1 systems to ensure that your communications with your citizens always get through. Designed and priced to be affordable for communities of any size.


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Fully-Integrated NG9-1-1

Only CriSys Limited's Xpert PSAP combines and fully integrates your phones, your radios, your pagers, your alarm receivers and other communications technologies into a seamless, NENA© i3 -compliant Next-Generation call-handling system. The cost-effective way to migrate to the new 9-1-1 standard.


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Next-Gen Fire-Rescue Dispatch and Incident Management

Our Xpert Fire software is both the most complete and the most affordable CAD+RMS system for Canadian Fire-Rescue services.


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Fire Station Alerting

CriSys Limited's unique Fire Station Alerting System has been proven to improve turn-out times for Fire-Rescue units by 30 - 40 seconds on every call.


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Next-Gen Fireground Command

CriSys Limited's Fireground Command system was designed to provide 50 - 100% better situational awareness for responders, while also providing a complete set of command tools that seamlessly escalate to a full Incident Command response and even all the way to a fully-NIMS-compliant Incident Management System.


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Complete Fire Records Management

Xpert Fire includes the most complete Records Management System available for Canadian Fire-Rescue services, with Incident Reporting (including on-line submission where available), Personnel Management, Equipment and Consumables Management, Pre-Fire Planning, Fire Inspections, Investigations, Public Education, Dashboards, Analytics, Workflow and Task Management.


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24/7 Duty Roster

Our Duty Roster module provides a complete set of tools for managing and maintaining your 24/7 duty schedules, and includes self-maintenance utilities for your personnel, built-in automated notifications, and full integration with municipal HR and payroll systems. Solve all of your complex and demanding staff duty scheduling challenges while ensuring that required qualification standards are met.


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Data-Driven Fire Inspection Tool

Protect your community by ensuring compliance with safety legislation using our municipal fire code and bylaw enforcement tools. Our Fire Inspection Wizard lets your inspecting officers use a tablet to go through an intelligent review of fire code requirements for a location, and to automatically compose and produce a detailed inspection report, which can be immediately sent electronically to one or more authorized persons, complete with proof-of-delivery, while still on site.


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Emergency Services Equipment and Supplies Management

Manage and track your expensive equipment and consumables for maximum cost efficiency. Dynamically track Preventative Maintenance and Consumables re-stocking, track warranties, requisition stock, request quotes and issue purchase orders.


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Achieve Maximum Preparedness with our Comprehensive Suite of Pre-Planning Tools

Give your responders maximum Situational Awareness before they even arrive on site with Hazard inventories, on-site details, digital images, Critical Infrastructure data, a Vulnerable Persons Registry, High-Value Site Planning, Disaster Resource Inventories, Occupancy Profiles, Community Shelters, and much more.


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Municipal Emergency Preparedness with Semi-Automatic Updates and Maintenance

Xpert Disaster is the only Emergency Preparedness system available that automatically monitors how up-to-date your Emergency Plan is, and semi-automatically takes action to keep it current and comprehensive, so that not only is it there when you need it, it'll be the best plan possible.


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Next-Gen Disaster Response Management

CriSys Limited's Xpert Disaster is the only disaster response management tool that uses the power of real-time artificial intelligence to analyze a disaster event's impact on your community, and to actually propose prioritized response tasks - optimized for your available resources - to protect your people, your critical infrastructure, and your community.


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3-1-1 Citizen Engagement Systems

Harness the power of AI to keep in touch with your citizens, with the only 3-1-1 system built to provide 9-1-1 levels of reliability. Includes a secure, consent-based outbound notifications module for email, SMS text message, and/or voice message.


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Fully-Integrated Notifications

Automatically provide Emergency, Urgent and even Routine notifications via phone, text message, email, pagers. Includes message recording for radio and phone audio. Supports mass notification for large-scale Incidents and Disasters.


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Built-In Alarm Monitoring

Get instant notification of problems with critical sites for faster, more effective response.


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Interoperability

Keep your emergency response systems fully synchronized with your municipal data systems, external emergency systems, etc.


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Built with Open-Source Technology

Our systems use industry-standard Open Source components, both for maximum cost-effectiveness (a significant part of keeping our systems affordable for all), and also for security (you can review the source code to ensure that there are no vendor 'back doors', etc).


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Our unique distributed-processing architecture enables powerful hybrid local/cloud configurations

You can have a fully on-site implementation, a fully cloud-based configuration, or a hybrid local/cloud system. The extremely high level of system reliability and resilience enables 9-1-1 levels of reliability for all municipal calls.


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100% Canadian Solution

CriSys Limited is a 100% Canadian company, based in Ontario. We have been serving the emergency response community for over 35 years; some of our clients have been using our software 24/7 for more than 30 years continuously. You should never have to worry that the supplier of your mission-critical systems could be subject to capricious cross-border actions; with CriSys, you never will.


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About Us

CriSys Limited is 100% focused on providing communities of all sizes with advanced, AI-enabled call-handling and response management systems for 9-1-1 and 3-1-1 centres, and providing both 24/7 support for them, as well as on-going upgrades and enhancements.

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Our Solutions

CriSys is the leading supplier of advanced, full-featured systems for 9-1-1 and 3-1-1 call-handling. All of our systems include a full suite of management tools to support day-to-day operations, as well as a sophisticated set of analysis and learning tools.

Affordable for communities of all sizes

35

Over 35 years of 24/7 experience

The secure and reliable choice

Real-Time AI

Only CriSys Limited's Xpert suite of products was designed from the ground up to harness the power of Artificial Intelligence. We pioneered AI for emergency services, delivering the first AI-based 9-1-1 system more than 30 years ago.

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Our Services

Training and Commissioning

24/7

24/7 Support

On-going Upgrades and Enhancements

Project Management

Hardware & Installation

Data Services

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We would love to serve your community! Send us a note, and we'll see if we can help you.

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